Roadside Assistance | Guelph Volkswagen

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At Guelph VW, we only sell high-quality vehicles, whether they are new 2017 and 2018 Volkswagen models, or Certified Pre-Owned vehicles. Nonetheless, an incident can happen to anyone. That is why we have you covered at any time. Our 24-hour roadside assistance service is included with every Protection Plus membership.


Looking for deals to make your car shine, or the newest gadgets at the lowest price? Check out our Service Specials page, and our Parts Specials pages to find out about the best deals in town! Our specials are updated on a frequent basis, so make sure to visit our page often to enjoy the best prices while they last.



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Roadside Assistance

If you wish to receive more information on our services,

do not hesitate to contact us with this online form, or phone us at (519) 824-9150.

To contact our 24-hour roadside assistance service, call 1-800-411-6688.


Roadside Assistance is part of the Protection Plus warranty programmed offered at Guelph Volkswagen.

To learn more about what is included in our extensive protection plan, you can visit our Warranty page.


Never get caught off guard with VW Roadside Assistance!




Are you eligible for roadside assistance?

Volkswagen passenger vehicles sold in Canada are eligible for roadside coverage for 4 years or 80,000 km, beginning at the date of vehicle delivery, or warranty start date, whichever occurs first. Certified Pre-owned vehicles are provided with an additional coverage beginning at the expiration of the original coverage or sale date of the Certified Pre-owned vehicle, whichever is greater.



What is covered by roadside assistance?

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  • Towing to the nearest authorized Volkswagen dealership or authorized Volkswagen service facility
  • Battery jump-start
  • Flat tire service
  • Lock-out service
  • Gasoline delivery service
  • Emergency winching service
  • Trip interruption benefits



What you need before calling?

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  • Your Vehicle Identification Number (VIN) located on your registration, insurance, or outside windshield on the driver's side
  • The year, model, colour and licence plate number of the vehicle
  • The telephone number from which you are calling or a telephone number where you can be reached
  • The exact location of your vehicle (street address and nearest intersection)
  • The type of service required and a brief description of the problem