Abhishaik Shinde was professional, informative, knowledgeable, sensitive, and overall went above and beyond my expectations. Although Bob Jureidini was not serving me that day, he did make the appointment for an additional service request. He took the time to check my car's history to determine what was needed. I have always found B. J. to be extremely professional and helpful throughout the years. It is always a pleasure to deal with him. Both men have a good sense of humour, which I always appreciate in service people.